Humanitarian Action – Delivering on Humanitarian Commitments

Humanitarian action

Today’s humanitarian environment has become increasingly complex and challenging. While the causes of human suffering have not changed significantly from the past, the globalised contexts in which both natural and man-made disasters unfold are characterised by multiple complexities. Geo-political considerations and the involvement of a wide-range of both state and non-state actors are having a profound influence on the nature and character of humanitarian interventions and responses to both catastrophes and conflict-based situations. This evolution requires an in-depth and extensive professionalisation in humanitarian aid to deliver what is needed to the affected populations and in particular to vulnerable groups.

While there has been a concerted effort by international NGOs to collaborate in developing resources and tools, the real key to more sustainable response in the future lies in promoting national level partnerships and in the capacity development of local NGOs working in humanitarian action. Localisation is the key term and one of the ten thematic focus areas for the future of humanitarian aid, as outlined in the “Grand Bargain” of the World Humanitarian Summit in May 2016: “More support and funding tools for local and national responders”. Read on here for more on the thematic focus areas.

NMA Humanitarian Action Strategy (HAS)

Our approach is to strengthen national and local capacity, therefore will aim to work with national partners to identify the national NGO capacity needs and deliver appropriate and context specific capacity building programme. The NGO Management Association (NMA) can assist in optimising performance and impact of local/national/regional non-profit sector to deliver on their commitments to affected populations. NMA will focus on genuine transfer of competencies and management capacity. We will prioritise:

  • Non-profit organisations – strengthen regional, national and local non-profit organisations’ capacity to provide effective and accountable response in humanitarian crisis in emergencies.
  • Donors – assist donors and their framework partners to improve the effectiveness of funds that are allocated for affected populations.
  • Lessons forward – provide a platform for sharing lessons from various humanitarian contexts for continual improvement. Engage in the latest humanitarian discourse to identify opportunities for collaboration and experience sharing.

NMA Activities

NMA and its NGO Management School (NMS) offer a range of services that can respond to the needs of various stakeholders working in humanitarian action to be more effective, efficient and accountable. Recognising the time constraints and contextual needs we can develop tailored training modules to suite the organisational needs.

Management Training

  • Modular programme on Humanitarian Action
  • Executive Certificate in Humanitarian Action

The Executive Certificate programme for senior-level management focuses on leadership and management challenges within the humanitarian field. It enables participants to develop a broader and in-depth perspective on Humanitarian Assistance and how to respond to its challenges. With cutting-edge content and an action learning approach to fast-track learning, the Executive Certificate helps individuals within organisations to achieve success in leading and managing humanitarian operations. The programme encompasses the key competencies required for leaders and senior-level managers of humanitarian missions.

Cover HA BrochureDownload the brochure here: Executive Certificate in Humanitarian Action


For more information on tailored modular Executive Certificate programme, please contact us at courses[at] or call +41 22 731 76 66

Humanitarian Advisory Service

NMA focuses on improving the organisational capacity to deliver quality services to the affected population, including:

  • Capacity needs assessment to develop a capacity building programme for local/national/regional partners
  • Diagnosing organisational and programmatic opportunities and challenges in specific humanitarian contexts
  • Identifying monitoring and evaluation challenges and identifying appropriate solutions
  • Facilitate lesson forward, knowledge management and continual learning
  • Institutionalising quality and accountability management standards

For more information about the Humanitarian Advisory Service (HAS), please contact us at courses[at] or call +41 22 731 76 66