NMS trainers are qualified professionals with extensive training and working experience in conducting courses for NGOs in countries in the South and in the North. They have worked themselves in NGOs in management and leadership positions, thus they know NGOs from the inside.
Several NMS trainers also have served as advisors and consultants to senior executives of NGOs, to donor organisations and government agencies working with NGOs. NMS trainers thus know what is needed to succeed and what are the challenges both from the NGO’s and the donors’ perspective.
LIST OF OUR TRAINERS by alphabetical order
Claire BECKER Professional Trainer and Facilitator
Claire Becker has 15 years of experience in international humanitarian and development organisations, including 5 years in the field, mostly in programme management and fundraising positions.
Claire is a professional trainer and facilitator, trained by the Bioforce Institute in Lyon, France, where she was a Training Programme Coordinator and Trainer for 5 years. She is specialized in Project Management and Fundraising.
In the field, Claire has worked for Medair as finance and logistics officer in Sudan. She also worked for Triangle GH as Country Director in Vietnam and as Desk Officer for South East Asia (East Timor, Indonesia, Lao and Vietnam), managing various types programmes in development and emergency contexts : water & sanitation, post disaster reconstruction, rural development and food security and psycho-social support to communities. She has also worked for the French Ministry of Foreign Affairs in Sudan.
She is now a consultant and trainer for various international organisations and training centres.
Claire has a Master’s degree in International Humanitarian Aid from the Faculty of Law of Aix-en-Provence.
- John CAMMACK Financial Management Specialist john.cammack[at]ngomanager.org
John was head of international finance at Oxfam GB and senior lecturer in accounting and financial management at Oxford Brookes University.
John is a qualified accountant, manager and teacher and specialises in the international non-profit sector with more than 25 years of experience. His participatory training includes: financial management for non-specialists, training trainers (and specialist courses for training financial trainers), building NGO financial capacity, and developing communication between programme and finance staff. His consultancy work includes programme and financial management reviews for southern organisations, and assessing systems to meet the needs of international donors. John has worked with a range of relief and development agencies, including the Aga Khan Foundation, Amnesty International, Bond, European Commission, Homeless International, Intrac, Oxfam, WaterAid and VSO.
He is author of Building capacity through financial management, Basic accounting for small groups and Financial management for development. He co-authored Financial Management for Emergencies with Tim Foster and Simon Hale. John holds an MSc in development management, and an MBA.
John is based in Oxford, UK.
- Joy DELGRA Senior Trainer and Consultant j.delgra[at]ngomanager.org
Joy has more than 15 years of experience in development work. For eight years, she was the Mindanao head of the Social Development Management Institute, the training arm of the Philippine Business for Social Progress (PBSP), one of the largest non-profit organisations in the Philippines. Moving on, she chaired the Psychology Program and was a professor at the Davao Doctors College. Recently, she was in charge of the Education Development Center/USAID’s community support programme in the Philippines.
Her area of expertise lies in:
– Capacity building of community stakeholders, specifically on curriculum development – Course design development and pilot testing – Manual development – Training management and facilitation – Organisational capacity assessment – Tool development – Training systems assessment and installation – Development and management of institution building programmes – Counseling in the workplace.
Joy has developed several manuals on team building, strategic planning, organisational capacity assessment, community organising and marine protected area management planning. She has designed tools used in research, end of program assessment, training faculty assessment and for recruitment and selection.
Joy is based in Mindanao, Philippines.
John is based in Oxford, UK.
Alexandre DEVORT Senior Trainer and Consultant
Senior Trainer and Consultant Alexandre Devort started his humanitarian work in 2004 with the French NGO Action Contre la Faim. He worked at different positions (logistician coordinator, base coordinator) on various project (WASH, food security, nutrition) before joining Médecins du Monde as Country Director in Liberia, Haïti and Palestine, working mainly on primary health care programs.Later, he joined for 3 years the French NGO Triangle GH Headquarter as desk officer to design and supervise development and emergency projects mainly in Asia and North Africa.
He is now working as a trainer and pedagogical engineer, designing and facilitating training on humanitarian thematic (project cycle management, donors, budget management…) but also for the private sector. He is collaborating with Mooc and Cie, specialized on digital learning.
- Hanan EL GUINDY Senior Trainer and Consultant hanan.elguindy[at]ngomanager.org
Hanan has started her career in 1988 and brings more than 24 years of experience, supported by a variety of academic studies.
She cooperated with the Arab Nations to implement training programmes and mapping studies. She has organised conferences and network meetings regarding a variety of management and development topics, as well as topics as ‘Ethics of Development and Scientific Research’ and ‘the Role of Media in Development’.
Hanan has worked for international and national organisations such as the European Commission, UNESCO, UNFPA, UNDP and the BBC Media Action, the development arm of the BBC World Service News.
Hanan has a Doctorate Degree in International Relations and Development Studies. During her studies she addressed the role of international organisations in development, whether multilaterally or bilaterally. Hanan holds a Masters on Public Administration and Citizenship Affairs from Syracuse University, N.Y., USA, in addition to three other post graduate diplomas in translation and human resources management. Hanan currently works as a consultant and advisor to different international organisations such as ILO, European Commission, UNFPA and several local NGOs. She has been selected for the technical team of the President’s Advisor for Community Development.
- Laura FÄHNDRICH Senior Trainer and Consultant in Communication and Leadership laura.j[at]faehndrich.info
Laura Fähndrich has 15 years of experience in international development organizations and consulting firms, including 7 years in the field, primarily in communications and social responsibility positions.
Laura worked as Corporate Development Manager for the Ecuadorian Consortium on Corporate Social Responsibility (CERES) in Quito, Ecuador, and as Corporate Social Responsibility Specialist for the Canadian Cooperation Support Unit (USACC) in Lima, Peru. She began her professional career in public relations and as a translator for NGOs, foundations and associations. Since, she has worked for the Schwab Foundation for Social Entrepreneurship and the Global Commission on International Migration in Geneva, the Netherlands Development Organization (SNV) in Quito and the United Nations for Training and Research in New York, among other international and national institutions.
Laura has a degree in translation and a Masters in International Relations. She obtained a Public Relations Specialization from SPRI-SAWI in Lausanne, a postgraduate degree in Marketing and Communications Management and a postgraduate degree in Corporate Social Responsibility. In 2003, she founded the International Social Entrepreneurs Association jointly with 15 social entrepreneurs from Latin America. Her collaboration with local NGOs, public institutions and international companies in Europe, Africa, Asia and the Americas has allowed her to understand their differing needs and contexts, as well as how to best communicate them.
- Timothy FOSTER Emergency Operations Specialist tim.foster[at]ngomanager.org
Tim Foster has extensive field experience working in emergency programmes for the UN, Oxfam, MSF and CARE in the Balkans, Africa and Asia, and has also undertaken more strategic headquarters’ assignments in Europe.
Tim has regularly acted as a resource person, trainer and convenor for RedR’s training courses and contributed to both editions of Engineering in Emergencies. He co-authored Financial Management for Emergencies with John Cammack and Simon Hale, and was the lead author for Managing People in Emergencies, both web based guides for emergency programme managers.
More recent assignments include co-facilitating training workshops for the Health, WASH and Emergency Shelter Clusters; a review of IFRC’s Emergency Shelter Cluster Coordinator deployment in Tajikistan; and leading the WASH Cluster’s emergency materials stockpiling project.
Tim’s key competencies are in needs assessment, programme design, management and evaluation, organisational development, training and facilitation. He has a keen interest in exploiting the internet in his work, and is currently working on a redesigned web site and resource database for the All In Diary project.
Tim’s mother tongue is English and he is fluent in French. He is currently based in Geneva, Switzerland.
- Flemming GJEDDE-NIELSEN Project Cycle Management Expert
Flemming has more than 25 years experience working with development and humanitarian organisations in Africa, the Arab world and Asia. He has particular strong insights in working with southern NGOs, CBOs, networks and alliances and social movements with emphasis on diverse aspects of partnerships.
During these years, Flemming has been covering all stages of Project Cycle Management, as a designer of programmes/projects, as an implementer, as coach to programme/project leaders, as reviewer and evaluator and in designing manuals and guidelines in support of programme and project design, implementation and monitoring.
In addition to Project Cycle Management, Flemming has extensive experience in strategy development and strategic positioning of organisations, organisational assessment and development.
Flemming lives in Copenhagen, Denmark.
- Matteo GUIDOTTI Project Cycle Management & Evaluation Expert matteo.guidotti[at]ngomanager.org
Matteo has a background in economy and political science. He holds a Ph.D in Political Science from the University of Geneva, a Master in Public Management and Policy Evaluation (University of Geneva), and a Master in Advanced Developed Studies from the Graduate Institute of Geneva. He is an evaluator and management consultant with nearly 15 years of international experience. Having started his professional career as a researcher at the Laboratory of Applied Economics at the University of Geneva, he then worked as a management consultant with Ernst & Young Consulting.
Since 2003, Matteo has been a partner with the cabinet MAGI-STER Sagl, a company specialised in evaluation and management consulting. He has successfully accomplished assignments in the area of public governance, performance management, and institutional development for multilateral and bilateral donors, as well as for local and international NGOs. In parallel, he is also an external lecturer for the Executive Master of Advanced Development Studies (DPP) at the Graduate Institute of Geneva, Switzerland.
Matteo’s core competences are Project Management, Monitoring & Evaluation, Performance Management and Organization Re-engineering. He is member of the Swiss Evaluation Society and the International Development Evaluation Association (IDEAS).
Matteo lives in Geneva.
- Rana HADDAD IBRAHIM NMA Lebanon Representative, Senior Trainer and Consultant rana.haddad[at]ngomanager.org
Rana’s work experience covers various thematic areas in Public health and development. She worked as project coordinator for capacity building of Primary Health Care workers in Lebanon, a project between SCF and the American University of Beirut (AUB), then as a Technical Officer for the Lebanese National AIDS Control Program, as well as a teacher of an undergraduate course at AUB.
Rana worked as director of Soins Infirmiers et Développement Communautaire, a Lebanese NGO, and as the MENAHRA-WHO-Drosos Manager of the Knowledge Hub for the Middle East and North Africa.
Since 2003, Rana worked in regional and international contexts as a Public Health and development consultant on issues including reproductive health, peer education among youth, children and youth participation, HIV/AIDS/STIs, drug use, smoking tobacco and healthy life styles. She collaborated with various UN agencies, ministries and NGOs in the following countries: Algeria, Bahrain, Cyprus, Djibouti, Egypt, Georgia, Iraq, Jordan, Kingdom of Saudi Arabia, Libya, Morocco, Oman, Qatar, Sudan, Syria, Tunisia, United Arab Emirates, and Yemen.
Rana developed programs and behavioural change communication plans and evaluated such programs. She produced awareness raising, educational and training materials. She conducts various training courses from beginners to advanced users, well as research projects.
Rana holds a Master in Public Health-Health Behaviour and Education from the American University of Beirut (AUB) since 1987.
- Rachel HAYES Fundraising Expert
Rachel has 30 years experience working in the NGO sector, bringing an empowering, teamwork approach to people, project, systems and resource development and management. Now Director of Flamingo, offering consultancy services in funding and management to international NGOs, since 1994 she has been applying to, and managing large grants from institutional donors to fund international development, including DFID, European Commission, and numerous large foundations. Rachel has particular expertise in fundraising strategy development and implementation, donor intelligence and research, monitoring and evaluation systems, and gender analysis.
Combined with her many years experience as a senior manager and fundraising practitioner, Rachel has an MSc in Development Management, and an MA in Gender and International development.
A strong believer in collaboration within the international NGO sector, she is active in the UK’s Bond network of UK NGOs, and is a regular trainer on the Fundraising from Institutions open programme course. Rachel blends strong analytical skills with an open and facilitating style.
- Sandra KLAT ABDELNOUR Strategic and Operational Management Expert sandra.klat[at]ngomanager.org
Sandra has more than 10 years of experience working for NGOs, focusing on Social Development, Capacity Building and Awareness Programs.
In 2002, Sandra founded BASSMA, an association for social development, which aims to improve the socio-economic conditions of deprived Lebanese families. She developed and launched several social development projects, including two programs in partnership with the World Bank – a peace-building and awareness program on poverty for Secondary students ‘KIDSWAP’, and a capacity building program for young women ‘School-to-Work transition’ as well as a Corporate Social Responsibility Program that has been adopted by more than 50 private companies in Beirut.
She developed and established synergies with many local and international NGOs, with the Lebanese Government and with media agencies. She has a broad expertise in Strategy, Business Process Reengineering, Project Management, Marketing, Communication, Training and Animation, and Event Organization. Today, she works full-time as the President of BASSMA, which has become a key actor among the most-well known NGOs in Lebanon.
Sandra has a B.S. in Business Administration, Advertising and Marketing from Saint-Joseph University (USJ, Beirut, Lebanon), a MBA in Management from Ecole Supérieure des Affaires (ESA, Beirut, Lebanon) and a Diploma of Higher Education in Management from Ecole Supérieure de Commerce de Paris (ESCP, Paris, France).
Sandra has worked for 10 years in the Banking industry at Societé Generale de Banque au Liban in Beirut. Sandra is fluent in Arabic, French and English. She is currently based in Beirut, Lebanon.
- Maria Normita PALO Financial Management, Micro-Finance Projects, Marketing & Training of Trainers Expert rita.palo[at]ngomanager.org
Rita has fifteen years of experience as a senior executive in NGOs, as a trainer and consultant for NGOs, for cooperatives, communities, local government units, donor agencies and for small businesses.
She has carried out assignments in the Philippines, Chittagong and Rangamati in Bangladesh and in Suva, Fiji for national NGOs, as well as for Misereor, Bread for the World, GTZ, USAID, the World Bank and the Asian Development Bank.
Rita is a former executive director of the Settlement and Livelihoods Foundation in the Philippines and was a university instructor of accounting in Davao City, the Philippines. She is the author of several financial and operations manuals for NGOs.
Based in Davao City, the Philippines, Rita is the co-founder and an associate of InterDev Consulting.
Her areas of expertise are:
– Development of management courses, providing training courses on financial management, micro-finance projects, marketing and human resource management – Specialist in training and coaching of trainers, international trainer for GTZ-CEFE Network Foundation – Consultancy on financial management, micro-finance and local governance – Development, installation and operationalization of system manuals for NGOs.
- Roberto PALO Small and Micro-Enterprise Development for Communities Expert roberto.palo[at]ngomanager.org
Roberto has more than 20 years of experience as a communication professional and senior trainer for NGOs, cooperatives, communities, for local government units, donor agencies and small businesses.
He has carried out assignments in the Philippines, Afghanistan, Australia, Malaysia and Fiji for the ICRC, GTZ, Bread for the World, the Australian Red Cross, the Japan Social Development Fund, The World Bank and the Federation of Red Cross and Red Crescent Societies. After starting his career as a coordinator for theatre and radio productions, Roberto was the ICRC’s communications and field officer in Mindanao, the Philippines, for several years. He developed and conducted numerous Red Cross and humanitarian law-related training courses in the Philippines and in other countries.
Roberto is based in Davao City, the Philippines and is the co-founder and an associate of InterDev Consulting.
His areas of expertise are:
– Training design and curriculum development of management courses for NGOs, financial management, marketing, business plans and negotiation – Conducting of training courses, training of trainers, senior trainer for CEFE Network Foundation – Conducting of programme and project monitoring, evaluation and assessments for development and humanitarian work – Development and installation of system manuals for NGOs and self-help organisations.
- Emanuel SOUVAIRAN Project Management Expert
Emanuel Souvairan is an international development practitioner, trainer and facilitator. His areas of expertise are in project management, and in planning, evaluation and learning within the realm of humanitarian response and international development.
Emanuel worked for a number of years as a planning, monitoring and evaluation specialist, supporting government Ministries and institutions in Africa in the setting up of M&E systems and frameworks for the management of research for health using Outcome Mapping as a methodology. Previously he had managed a number of international development projects such as water and sanitation, food and NFI distributions, small scale construction (roads, bridges and schools), micro-finance, and agricultural projects.
Emanuel has worked for various NGO’s and UN agencies in Africa, Europe and Asia. He is currently a lecturer at the Paris School of International Affairs (PSIA), Paris Institute of Political Studies (Sciences Po), and at the Geneva School of Diplomacy.
He was the lead author on the guide “Monitoring and Evaluation for National Research Systems for Health: Planning, Learning and Generating Evidence for Research Management. COHRED, 2014”.
- Uday THAKKAR
Strategy, Management and Leadership Development Expert
Uday Thakkar has 35 years experience of enterprise and organisational support worldwide. He has started and managed a number of enterprises. In 1998 he launched a very successful charity that used web technology to support other charities access resources from the commercial sector. Since 2002 Uday has specialised in training and consultancy of not for profit organisations with a particular expertise in sustainability and social enterprise.
Uday is a qualified accountant and a certified management consultant and has won a national award for his mentoring skills for social enterprises. He has delivered training, facilitation and consultancy support across the UK and in 15 other countries, usually developing economies. He has written extensively on ways to improve the management and sustainability of the not for profit sector and has spoken at over 30 conferences globally. He has also been responsible for developing toolkits for the social economy that have been used at a national level in the UK and also for national organisations in Armenia, China and Morocco.
Uday runs workshops on numerous subjects which attract over 1,000 participants annually. He specialises in strategy, management and leadership development, finance, governance, fundraising investment, organisational and personal development, impact measurement, marketing and negotiation skills.
Uday has been a trustee of two infrastructural charities in the UK, the first a strategic partner of the UK Government’s Cabinet Office for governance and the other the lead for charity finance. He is the chair of a health charity and a trustee of the Mayor of London’s Thames Festival Trust, a charity delivering an annual arts programme.
- Caroline TOSTI Communication Expert
Caroline Tosti is a certified trainer and consultant based in Switzerland with more than 15 years of experience working for the United Nations, NGOs and training institutions in Africa, Asia, Eastern Europe and the USA.
She is experienced in project management, fundraising and with most of her experience in communication. Her main areas of skills include the development and implementation of communication strategies, the production of information tools, media relations, the organisation of campaigns and special events. In Romania, she was mandated to develop the 2005-2009 communication strategy and plan for UNICEF country office. In Kosovo while working for UNMIK, she elaborated a comprehensive “Outreach & Communication Strategy on Returns and Minority Rights” and created and co-chaired, with the Provisional Government of Kosovo, a Communities’ Outreach and Communication Group (COCG) for its monitoring and evaluation. She is currently responsible for Swiss media coverage of Ms. Bineta Diop, the former director and current President of “Femmes Africa Solidarité” (FAS) who is also among the 10th influential women in Africa, a personality who is becoming internationally renowned.
Since 2006, Caroline has been providing training and developing different tools in strategic communication, event promotion and dissemination of information, public speaking, networking, mock interviews for Swiss-based organisations such as IHEID and cinfo.
Since 2007, she is a member of the information commission of the fedevaco, a Swiss local umbrella organisation gathering more than 40 organisations working in development cooperation for which she evaluates funding proposals of communication projects, and also provides training in communication.
Caroline holds a French B.A. of Honors in Sciences of Information and Communication and an American Master’s Degree in Communication Studies. She got her certification as a trainer from the Swiss organisation EduQua.
- Stefan Ziegler Humanitarian Practitioner, Lecturer and Trainer stefan.ziegler[at]ngomanager.org
Stefan Ziegler, a Swiss national, has over 13 years of experience in the fields of research and advocacy related to humanitarian action. He currently works as training designer for UNDP and as an independent consultant specialising in humanitarian advocacy. Until 2013 he managed the Barrier Monitoring Unit (BMU) a research unit of the United Nations Relief and Works Agency for Palestine Refugees (UNRWA) in the West Bank. He was in charge of researching the impacts of the Wall on Palestinian communities directly affected by its route.
Previously Stefan has served as Operations Support Officer for the UN, facilitating access of movement and participating in protection work. Prior to the UN, he worked for the International Committee of the Red Cross (ICRC), where he developed on-the-ground humanitarian aid experience and promoted sustainable handover of development projects in Georgia, Abkhazia, Palestine and the Balkans.
Stefan is an Affiliate Trainer with RedR in London. He is a member of the Irish and Swiss Emergency Response Teams and the German Development Agency (GIZ) and UNDP’s Early Recovery Advisers. He previously held the position of Strategic Planning Associate at the Irish Peace Institute in Limerick.
He is a guest lecturer at a number of universities, among them EPFL in Lausanne, the Politecnico Milano and the Geneva School of Diplomacy. Stefan has given presentations at the EU Parliament, the UN Headquarters in New York and Geneva. He has recently established his own NGO called LearningAlliance which assists research-based advocacy organisations in the South partner up with donors and academic institutions in the global North.
Stefan holds a Masters with distinction in International Studies, a B.A. in Sociology of Development and a Postgraduate Diploma in Humanitarian Assistance. He further holds certificates in applied training and language teaching.
Most recently he co-authored the chapter “Academic Cooperation to Foster Research and Advocacy Competences in the Occupied Palestinian Territory (West Bank)” published by Springer in 2013. He published widely with the United Nations Office for Coordination of Humanitarian Affairs (OCHA) and UNRWA on issues of advocacy in relation to the Wall.
Stefan is based in Geneva.